ALL FEATURES

All the features needed for an HOA to connect with the community

Communication Features

News

Overview

Easily create and post articles to your HOA website so that residents can keep up to date with neighborhood news. Our easy to use editor is used to create good looking, well formatted articles that can include images and links. Short news blurbs can be shown on the website home page with links to the full articles.

Benefits

Create more of community atmosphere by keeping residents aware of things going on in the neighborhood.

eBlasts

Overview

eBlasts allow you to send newsletters or email alerts to groups of members. Create and send a monthly newsletter, an alert about a missing pet, or just information about an upcoming event. Complete HOA eBlasts make it easy to build and distribute emails from the HOA.

Benefits

Save money by reducing the need to send announcements via regular mail. Make residents aware of news and events going on in the neighborhood or surrounding area. Improve security by sending emergency alerts to the entire community quickly.

Events Calendar

Overview

Whether it be a book club, monthly game night, or HOA sponsored event such as a neighborhood watch, posting the event information can increase resident participation. Our easy approval system allows administrators to approve resident submitted events with just one click in the email application of their choice.

Benefits

Increase participation in community events without adding significant administration effort.

On-Demand Information Features

Documents

Overview

Residents often need access to HOA related documents such as ARB/ARC forms and Community Covenants. Complete HOA provides real-time access to HOA documents without relying on someone from the HOA to take the time to send an email.

Benefits

Save on printing costs and reduce the number of requests for documents by giving residents access to them on demand. Provide updated versions of documents to the entire community with one quick update.

Resident Directory

Overview

One of the most common needs within a community is the ability to contact each other but it is often difficult to maintain an up-to-date directory. Complete HOA provides a Resident Directory directly from the contact information provided and maintained by each resident. Automated reminders are utilized to ensure that resident contact information is accurate.

Benefits

Eliminate the need to provide printed directories to each resident. Reduce the effort required by an adminstrator to create and maintain an accurate resident directory.

Community Contacts

Overview

Provide up-to-date contact information for neighborhood resources such as Board Members, HOA Management, Swim & Racquet Club, and Golf Club Management, among others.

Benefits

Make it easy for residents to contact the appropriate people for questions that they may have. This will reduce the number of requests made directly to the HOA.

Local Links

Overview

Provide information concerning local schools, utilities, businesses and attractions directly to residents. This will help new residents know more about the area and is a great way to promote local businesses.

Benefits

Expand the size of your community by promoting businesses and attractions in the surrounding area. Provide contact information for schools and utilities to let residents know who to call with questions about education options or street light outages.

Frequently Asked Questions

Overview

The questions sent to an HOA Manager can seem very repetitive. The same questions keep coming in over and over again. Provide answers to the most frequently asked questions on the HOA website so that residents will get used to looking there first.

Benefits

Reduce the amount of time spent answering repetitive questions. Provide on-demand answers to questions that residents ask the most.

Community Feedback Features

Polls/Surveys

Overview

Simpler than a custom form but just as useful, polls and surveys can be created to gather input from the community. Like custom forms, notifications can be sent to certain recipients via email. Results and summary reports can be created but limited to those with the proper permissions.

Benefits

Gauge the interest of the community on important initiatives. Reduce the need for formal HOA meetings and costly snail mail deliveries.

Contact Us

Overview

The Contact Us form is a predefined form that allows people to submit questions/concerns via the website. All submissions are sent via email to all assigned administrators.

Benefits

Provide an simple way for residents to contact the HOA without having to remember or lookup contact information.

Contact the Board

Overview

Residents may have questions or concerns that should be directed to the HOA Board. A dedicated form is available that will send an email to each member of the HOA Board.

Benefits

Improve communication between residents and the HOA Board.

Custom Forms

Overview

Gather feedback from the community using easy to use custom forms. The Complete HOA Form Builder allows you to define the form layout, email notification recipients, result permissions, and summary reports.

Benefits

Gather feedback from the community without the need to conduct a formal HOA meeting or to send expensive snail mail deliveries.

Administration Features

Facility Reservations

Overview

Many communities have facilities for use by residents that would benefit from a reservation system. Complete HOA allows residents to reserve facilities for specific time blocks.

Benefits

Replace manual reservations systems while also allowing residents to know when facilities are available. Optional approval of reservations is also available.

Advertisements

Overview

Local businesses are always looking for ways to advertise to surrounding communities. Complete HOA provides the tools to manage all aspects of your website advertisements.

Benefits

Turn your HOA website into a money-maker instead of an expense. Provide a way for local businesses to connect with your residents.

Groups

Overview

Groups are used throughout a Complete HOA website where ever a list of members is required. This includes when defining who has access to view a document, who is allowed to create a news article, and who will receive a specific eBlast. Some system groups are predefined but there is no limit to the number of custom groups that can be defined.

Benefits

Simplify the process of controlling access to content or abilities. Quickly organize the community into groups for use as eBlast distribution lists.

Security/Permissions

Overview

Ensuring that only certain people have the ability to create content on the website or send out an eBlast should be an important consideration. Some HOA websites only allow a single administrator to perform all of these types of actions. Complete HOA allows you to delegate actions to multiple people by using groups and permissions.

Benefits

Allow members to define content but require an approval by a site administrator. Limit the visibility of documents based upon sub-division.

Configuration

Overview

Complete HOA allow you to configure the look and feel of your website by using Templates, Themes, and Site Preferences. These allow you to quickly get up and running with a professional looking site that works on all devices.

Benefits

Responsive Templates are designed to work on mobile, tablet, and full size computer monitors. Themes provide good looking color combinations to control the look of your site. Site Preferences can be changed to alter the logic used in the site.

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